November 28, 2015

Tipping Etiquette

This is the bottom of a check at a restaurant. What do you think of this? Is it a good customer experience or presumptive?

Which Coffee Shop Do You Choose?

iPhone drive-by photos of two coffee shops in my town. They are 1 block apart.

UPDATE: I drove by the Black Mug yesterday (9/17/09) and they are now out of business.



What are the assumptions you make just by looking at the outside of the shops?

Which one are you more likely to invite a friend to? 

Which one do you think has a more pleasing ambiance?

Which one has higher prices?

Which has the best coffee, or the best treats to go with the coffee?

Thank you San Pellegrino! Pop-can innovation

Aranciata At our recent Book Publishing event in San Francisco, I went out during a break to grab a beverage and found this can of orange soda. What grabbed my attention first, was the extra foil seal on the top of the can. I don't know about you, but where I live it's hard to find a can of pop (yes, I live where we call it pop) that isn't covered in dirt from 100-mile cross-country ride in the back of a truck. Gross. Always gross.

So, the foil lid caught my attention. It was such a great idea that I didn't even open the can for awhile. I thought about keeping it. Yet, my thirst got the better of me. I snapped this blurry picture with my iPhone and then opened it and consumed its citrus goodness. BTW…best orange soda I've ever had. Thank you SanPellegrino.