This week’s Monday Morning Memo from the Wizard of Ads, Roy H. Williams.
Since most arguments result from a lack of definition of terms, let me define for you what I mean by “family values versus business values”: Unconditional acceptance and equality are family values. Performance-based acceptance and chain-of-command are business values.
Build a business on family values and you’ll have extremely happy employees right up until the day you go broke, (then you can all give each other a big hug in the parking lot as your creditors carry off your furniture.) Tomorrow, you’ll go to work for some heartless bastard whose acceptance of you will be based purely on your performance. (And be sure to let me know how that “we’re all equal here” speech goes over with your new boss.)
Conversely, introduce business values (performance-based acceptance) into a family and you’re guaranteed to have hugely dysfunctional relationships. Just ask anyone whose mother or father ‘loved them more’ when they made A’s on their report cards.
Follow the link to read the rest of Roy’s memo: Wizard Academy – Monday Morning Memo