Two weeks ago, Roy Williams sent out Part I of a series on Archetypal Patterns.

Last week was Part II. Today, comes Part III.  For small business owners, these are mandatory reading.

I’m going to send you on an adventure. Read them both, but read them on his site. Be sure to follow the rabbit down the hole by clicking on the images in the memo. Keep clicking on images until you get to the bottom of the hole.

Warning: Don’t follow the rabbit hole unless you have a few spare minutes to play in the woods.

Do athletic kids read Wheaties boxes, or do the readers of Wheaties boxes become athletes?

In part one of this series, Roy H. Williams helps us see how our brains strive to conform our lives to the patterns we pay attention to.

In today’s P.S. on the memo, he mentions a seminar being hosted by our U.K. Partner, John Cassidy-Rice on May 13. Peter Nevland will be there. I’ve got travel plans elsewhere that week or I’d jump across the pond. If you can make it, you should. Hanging out with Peter is always a good time.

I think you’ll like today’s memo…

[Read more...]

By Roy H. Williams

TIGER ONE:

Are you trying to Grow a business, Build a career, Overcome an obstacle?

"Those who expect moments of change to be comfortable and free of conflict have not learned their history." – Joan Wallach Scott

Ferocity is a wondrous tool.

STOP. Read no further
1.    if you are proud of your passivity,
2.    if you are offended by reading a vulgar word (as opposed to seeing it represented by a first letter and a series of dashes,)
3.    if you are angered by your own mortality.

TIGER TWO:

"When the stars threw down their spears and watered heaven with their tears, did he smile his work to see? Did he who made the lamb make thee? Tyger! Tyger! burning bright in the forests of the night, what immortal hand or eye dare frame thy fearful symmetry?" – William Blake, (1757-1827)

Yes, Blake was right. He who gently made the lamb made the tiger also.

Ah, ferocity is a wondrous tool.

Pursue your goals with ferocity and singularity of purpose.

[There's a lot more...continue reading at MondayMorningMemo.com]

If you’re considering a name change for your company (or a name for a new company) in the coming year, you should definitely have a look at Roy H. William’s latest Monday Morning Memo. It may also convince you to attend your first Wizard Academy.

You’ll want to read the entire memo, but here’s a quote:

Here’s a general overview:

Open Big. Close Big. FMI-LMI

Make us see it clearly. "Memorable" is more important than "Accurate." Be accurate if you can. But above all, be memorable.

Verbs have magnetism. The most vivid order is Verb First, Object Last. But this is not a likely construct for a place name. "We train champions" is an example of verb first, object last.

Modifiers are a mark of weakness. Delete them at every opportunity. Mark Twain said it this way, "Substitute ‘damn’ every time you’re inclined to write ‘very’; your editor will edit it and the writing will be just as it should be."

The Cashier Con is the Monday Morning Memo from Roy Williams today. He’s talking about a trend where businesses show their disdain for their customers by taking advantage of them through sneaky offers at the cash register. You’ll recognize them. You’ll nod your head in agreement.

I’ve also noticed a trend toward simply assuming your customers are stupid. Unfortunately, this is often (wrongly) justified by the acts of a few of your customers who really are stupid. For example, it just takes a few out of the hundreds of people on a 747 to act like knuckleheads and a flight crew starts treating everyone like babies for the rest of their careers.

I had a 6-hour layover in Los Angeles last month before flying to Australia. I opted to get a day-rate room at a hotel near LAX to freshen up, wash some laundry (I’d already been on the road 4 days) and rest a bit. This sign was actually in the bathroom. My guess is that some years ago, some poor soul clogged the toilet with too much paper and the manager or the maintenance guy had a hissy-fit resulting in these signs. They now insult the intelligence of every customer for the mistake, misfortune or even prank of one person. Guess what? I wasn’t that person. Why are you yelling at me with your sign?

Do you have any signs, policies or procedures in your business that could be insulting to your customers? How would you know? The best course of action is to hire an outsider to come in and have a look around. We call it uncovery. It’s the only way to see yourself real.